Other Ag News:
Happy New Year! At USDA, we are more committed than ever to providing employees and customers with the best experience possible in 2024.
As a fifth-generation farmer, Shari Rogge-Fidler sees the opportunity ahead for the future generation in agriculture and feels excitement for USDA’s engagement in the industry. It’s what encouraged her role in the Equity Commission on the Agriculture Subcommittee.
The U.S. Department of Agriculture has implemented several customer experience (CX) improvements since President Joe Biden signed the Executive Order Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government in December 2021. The executive order directed all federal agencies to improve the overall experience for customers accessing government services and benefits.
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